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Data and protection privacy

We thank you for your interest in our company and its services and we would like to make sure that you feel secure with regards to your personal data when visiting our websites.

We would like you to know when we collect data, what that data is and how we use it. We have taken technical and administrative steps to ensure that data protection regulations are observed both by us and by external service providers .

Personal data

Personal data is data pertaining to your identity. This includes information such as your name, address, telephone number and email address. It is not necessary to reveal any personal information in order to use our website. However, in certain cases we require your name and address as well as additional information in order to perform the desired services.  This is the case, for example, when answering individual questions or sending you information. We will advise you whenever this is necessary. In general, when you use one of our services, the only data collected is the data we require to provide the service.

Use of personal data

When you do provide us with personal data, we generally use it to respond to your enquiry or process your request. If we informed you accordingly when collecting your email address, it may also be the case that we or a service provider engaged by us use your email address to advertise similar products or services. You may withdraw your permission for this use of data at any time.

Purpose of Data collection

We will only collect, process or use personal data supplied by you online for the purposes disclosed to you. Your data will not be passed on unless we are required to do so by law (e.g. upon request by an investigative authority) or authorised to do so (e.g. to process data from an order or request).

All SoWhatComs colleagues and all our third parties involved in processing data are obliged by us to observe confidentiality and to adhere to the provisions of the European and Belgian Data Protection Acts and other relevant laws.

Non-personal data collected automatically

For administrative and technical reasons, when you use our websites, the following data is stored automatically: the names of the pages visited, the browser and the operating system used, the date and time the site was accessed, any search engines used and the names of any files downloaded.

We only analyse this technical data for statistical purposes in order to further optimise our web presence and to make our online content even more attractive. This anonymous data is stored separately from personal information on secure systems and does not permit any conclusions to be drawn on individual persons.


When you visit one of our websites, we may store some data on your computer in the form of a “cookie”. Cookies are small text files which are sent from a web server to your browser and stored on the hard drive of your computer. The information contained in the cookies serves to make navigation easier for you.

Of course, you can also view our websites without cookies. If you do not wish us to be able to recognise your computer, you can prevent cookies from being stored on your hard drive by selecting “Do not accept cookies” in your browser settings. Please refer to your browser manufacturer’s instructions to find out how to do this in detail. If you choose not to accept cookies, this may limit the functions available to you on our sites.


We have taken technical and administrative steps to prevent your data from being lost, destroyed, manipulated or accessed without authorisation.

In case personal data is collected and processed, the information will be transferred in encrypted form in order to prevent misuse of the data by a third party. Our security measures are constantly revised to keep up with technological developments.

Modifications to our data protection regulations

We reserve the right to modify our security and data protection regulations if this becomes necessary as a result of new technological developments. In such cases we will also alter our privacy statement accordingly. The new data protection regulations will come into effect as long as you do not object to them within a reasonable period named by us. We will give you express notice of your right to object and of the consequences of failing to object.


If you use external links which are offered in the context of our internet sites, this data protection declaration does not extend to these links. We have no influence on the compliance of other providers with data privacy regulations. We would therefore ask you to familiarise yourself with the privacy statements offered by other providers when visiting their websites.

Right to information and objection/ deletion of data

You can get information regarding any of your personal data that we have stored at any time. Furthermore, you may withdraw your permission for us to collect and store your personal data at any time.

If necessary, please contact:

So What Communications BV
Rotselaerlaan 71, B-3080 Tervuren  – Belgium
Or send an email to:

If the purpose for collecting the data no longer applies, the data will be deleted. If there is a legal retention period for the data, the data will be blocked for further use instead.

Google analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymisation, Google will truncate/anonymise the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under

Further information concerning the terms and conditions of use and data privacy can be found at or at

You can refuse the use of Google Analytics by clicking on the following link.  An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website Deactivate Google Analytics. to ensure that data protection regulations are observed both by us and by external services providers.